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FAQ

Frequently Asked Questions
Payments

Question-1:   I faced a problem during my credit card payment and was unable to complete the payment. However, if I try to re-register I get an error message saying I am already registered. How can I complete the payment?

Answer-1:      You would have received a confirmation email at the email address you used during registration. This email will have your registration number and a link to complete payment, if the payment was not completed. You can also click here to go back and complete your registration, if you have your confirmation code.

Question-2:   I wish to make a wire/online transfer for making my registration payment. How do I go about it?

Answer-2:      You need the following details to make the transaction

                                Bank Name: Canara Bank

                                Branch: Powai, IIT Bombay

                                Beneficiary Name: IIT Bombay Alumni Association

                                Beneficiary Account#: 2724101089574

                                Bank NEFT/RTGS/Swift Code: CNR BIN BBB FN

                         Please send email intimation to Neela Paradkar at  neela.iitbaa@gmail.com immediately after making your payment. You should provide the following details in your email.

                                Name

                                Date of Transaction

                                Transaction Number

                                Total Amount

                                Total number of attendees

                                Your mobile/telephone number.

Question-3:   I want to change my payment mode to Check/Cheque and send a Check/Cheque. Where do I send it and whom do I draw it in favor of?

Answer-3:
For US: Please write the Check /Cheque in favour of:
IIT Bombay Heritage Fund

Please write your Registration Confirmation Code (above) on the Check/ Cheque.

Mail the Check/ Cheque to address given below and also send an email to Subha Sriraman at  iitbhf@iitbombay.org with details of your Check/ Cheque and how it was mailed.

IIT Bombay Heritage Fund (IITBHF)

21710 Stevens Creek Boulevard, Suite 115

Cupertino, CA 95014, USA

 

For India/ ROW: Please write the Cheque/ Check in favour of:

IIT Bombay Alumni Association

Please write your Registration Confirmation Code (above) on the Cheque.

Mail the Check/ Cheque to address given below and also send an email to neela.iitbaa@gmail.com with details of your Cheque and how it was mailed.

IIT Bombay Alumni Association Alumni Centre,

Gulmohar Building, IIT Bombay, Powai,

Mumbai 400076, India

 
 
Registrations
 

Question-4:    My registration confirmation email was truncated and does not contain enough information for me to complete registration. What can I do?

Answer-4:       This is a known issue with certain email servers. Please send an email to registration requests with details including the email address which you had used to register, your name, department and hostel and we will send you further instructions to complete your registration.

 

Question-5:   I registered some time back. I want to add my family members now. How can I do this?

Answer-5:      Please send an email to registration requests with your request and you will receive further instructions. You will have to make a Check/Cheque payment for the additions.

For Cancellations, please refer to our refund policy, and send an email to registration requests with your request.

For Questions not listed here, kindly write to team yahoo groups and we will come back to you with a fundoo answer and also include it here.

 
Yearbook

Question-6: I tried to enter my information for yearbook but it is asking for a login and password. What should i do?

 

Answer-6:The yearbook is password protected to ensure security and confidentiality. If you are a lifemember you already have your own user id and password for www.iitbombay.org Kindly use the same user id to login to the yearbook page. If you do not remember the same kindly email to ... and a new user id will be issued in real time. For non members please email directly to the same email id for your own unique user id.

Q : I am a life member of IITBAA. To avail the member discount I went to alumni website but unable to search the "Login" link. I therefore tried the direct link for registration. There is no facility for discount. The form does not ask if I am a member or a non-member. So, I gave up. What do you suggest?

 

Ans. :Existing Life Members should log in with their www.iitbombay.org user id and password and then visit the registration page to avail of the discount.

Here is the link to reach the login page on the iitbombay.org website - http://iitbombay.org/online-community/alumni-directory

OR

On the registration form in second row it gives you the link to Login.

Entering through your Login and password, enables the system to identify you and offer you the Member discount.

 

 

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