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FAQ

Frequently Asked Questions

 

Q: I faced a problem during credit card payment and was unable to complete the payment. However if I try to re-register I get an error message saying I am already registered. How can I complete the payment?

A: You will get a confirmation email at the email address you used during registration. This email will have your registration number and a link to complete payment, if payment was not completed at the time. You can also click here  to go back and complete your registration, if you have your confirmation code.

 Q: When I tried using the link in my confirmation email or in the 1 above, I get an error message saying that there is no Registration Entry for that Confirm, Code. What do I do?

A. That is a problem being looked into. For now, just click OK button in the error dialogue nd it should take you to  a form where you can enter the confirmation code to proceed to payment.

Q: I want to change my payment mode to check and send a check. Where do I send it and whom do I draw it in favor of?

A. For US/RoW:
Please write the cheque in favor of:  IIT Bombay Heritage Fund
Please write your Registration Confirmation Code (above) on the cheque.
Mail the cheque to:
IIT Bombay Heritage Fund (IITBHF)
21710 Stevens Creek Boulevard, Suite 115
Cupertino, CA 95014, USA
 
 B. For India:
Please write the cheque in favor of :  IIT Bombay Alumni Association - Silver Jubilee
Please write your Registration Confirmation Code (above) on the cheque.
Mail the cheque to:
IIT Bombay Alumni Association
Alumni Centre,
Gulmohar Building,
IIT Bombay,
Powai, Mumbai 400076
India

Q: My registration confirmation email was truncated and does not contain enough information for me to complete registration. What can I do?

A: This is a known issue with certain email servers. Please send an email to iitb85.registration.requests@iitbombay.org with details including the email address which you used to register, your name, department and hostel and we will send you further instructions to complete your registration.

 

Q: I registered some time back. I want to add my family members now. How can I do this?

A: Please send an email to iitb85.registration.requests@iitbombay.org with your request and you will receive further instructions. You will have to make a check payment for additions. For cancellations, please refer to our refund policy, and send an email to the address above with your request.

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