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FAQ

FAQ

FAQ

Question-1: I faced a problem during my credit card payment and was unable to complete the payment. However, if I try to re-register I get an error message saying I am already registered. How can I complete the payment?

Answer-1: You would have received a confirmation email at the email address you used during registration. This email will have your registration number and a link to complete payment, if the payment was not completed. You can also click here to go back and complete your registration, if you have your confirmation code.

 

Question-2: I wish to make a wire/online transfer for making my registration payment. How do I go about it?

Answer-2:You need the following details to make the transaction
Bank Name: Canara Bank
Branch: Powai, IIT Bombay
Beneficiary Name: IIT Bombay Alumni Association
Beneficiary Account#: 2724101089574
Bank NEFT/RTGS/Swift Code: CNR BIN BBB FN.
Please send email intimation to neela.iitbaa@gmail.com immediately after making your payment. You should provide the following details in your email.
Name:
Date of Transaction:
Transaction Number:
Total Amount:
Total number of attendees:
Your mobile/telephone number:

 

Question-3: I faced a problem during my credit card payment and was unable to complete the payment. However, if I try to re-register I get an error message saying I am already registered. How can I complete the payment?

Answer-3: For US: Please write the Check /Cheque in favour of: IIT Bombay Heritage Fund
Please write your Registration Confirmation Code (above) on the Check/ Cheque.
Mail the Check/ Cheque to address given below and also send an email to subha@iitbombay.org with details of your Check/ Cheque and how it was mailed.
IIT Bombay Heritage Fund (IITBHF)
21710 Stevens Creek Boulevard, Suite 115
Cupertino, CA 95014, USA

For India/ ROW: Please write the Cheque/ Check in favour of: IIT Bombay Alumni Association
Please write your Registration Confirmation Code (above) on the Cheque.
Mail the Check/ Cheque to address given below and also send an email to neela.iitbaa@gmail.com with details of your Cheque and how it was mailed.
IIT Bombay Alumni Association Alumni Centre,
Gulmohar Building, IIT Bombay, Powai,
Mumbai 400076, India

 

Question-4: My registration confirmation email was truncated and does not contain enough information for me to complete registration. What can I do?

Answer-4: This is a known issue with certain email servers. Please send an email to registration requests with details including the email address which you had used to register, your name, department and hostel and we will send you further instructions to complete your registration.

 

Question-5: I registered some time back. I want to add my family members now. How can I do this?

Answer-5: Please send an email to registration requests and you will receive further instructions. You will have to make a Check/Cheque payment for the additions.
For Cancellations, please refer to our refund policy, and send an email to registration requests with your request.
For questions not listed here, kindly write to your yahoo group and we will come back to you with a fundoo answer and also include it here.

 

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