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FAQ

Frequently Asked Questions


Payments
Question-1: I faced a problem during my credit card payment and was unable to complete the payment. However, if I try to re-register I get an error message saying I am already registered. How can I complete the payment?
Answer-1: You would have received a confirmation email at the email address you used during registration. This email will have your registration number and a link to complete payment, if the payment was not completed. You can also click here to go back and complete your registration, if you have your confirmation code.
Question-2: I wish to make a wire/online transfer for making my registration payment. How do I go about it?
Answer-2: You need the following details to make the transaction

Name: IIT Bombay Alumni Association
Bank Name: Canara Bank
Branch: Powai, IIT Bombay
Account No: 2724101089574
Bank Code: 15
MICR Code: 400015129
IFSC Code: CNRB0002724
Type of Account: saving
Swift Code: CNR BIN BBBFN

Please send email intimation to Neela Paradkar at neela.iitbaa@gmail.com immediately after making your payment. You should provide the following details in your email.
Name
Date of Transaction
Transaction Number
Total Amount
Total number of attendees
Your mobile/telephone number

Question-3: I want to change my payment mode to Check/Cheque and send a Check/Cheque. Where do I send it and whom do I draw it in favor of?
Answer-3: For US: Please write the Check /Cheque in favour of: IIT Bombay Heritage Fund
Please write your Registration Confirmation Code (above) on the Check/ Cheque.
Mail the Check/ Cheque to address given below and also send an email to Subha Sriraman at iitbhf@iitbombay.org with details of your Check/ Cheque and how it was mailed.
IIT Bombay Heritage Fund (IITBHF)
21710 Stevens Creek Boulevard, Suite 115
Cupertino, CA 95014, USA

For India/ ROW: Please write the Cheque/ Check in favour of: IIT Bombay Alumni Association
Please write your Registration Confirmation Code (above) on the Cheque.
Mail the Check/ Cheque to address given below and also send an email to neela.iitbaa@gmail.com with details of your Cheque and how it was mailed.
IIT Bombay Alumni Association Alumni Centre,
Gulmohar Building, IIT Bombay, Powai,
Mumbai 400076, India



Registrations

Question-4: My registration confirmation email was truncated and does not contain enough information for me to complete registration. What can I do?
Answer-4:This is a known issue with certain email servers. Please send an email to registration requests with details including the email address which you had used to register, your name, department and hostel and we will send you further instructions to complete your registration.

Question-5: I registered some time back. I want to add my family members now. How can I do this?
Answer-5: Please send an email to registration requests with your request and you will receive further instructions. You will have to make a Check/Cheque payment for the additions.
For Cancellations, please refer to our refund policy, and send an email to registration requests with your request.
For questions not listed here, kindly write to team yahoo groups and we will come back to you with a fundoo answer and also include it here.

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